Returns & Refunds

Start with us. Email support@sivadlights.com with your order number and part number before sending anything back. We'll send a return authorization and the return address. Parts often go back to a different warehouse than the one they came from, so returns without an authorization can't be credited.

Return window. Most new parts can be returned within 30 days of delivery. Parts must be uninstalled and unmodified, in the original undamaged packaging with all hardware and paperwork.

Fees and return shipping.

• Our mistake, damaged in shipping, defective, or a part that doesn't fit a vehicle our product page said it fits: no fee, and we cover return shipping.
• Any other return: you pay return shipping, and a restocking fee of up to 25% may apply, depending on the manufacturer's terms. Truck-freight items may also be charged the original and return freight.

Items that can't be returned unless they arrive damaged or defective: special-order parts, opened electronics and programmers, custom or painted parts, clearance items, and anything installed, used or modified.

Refunds. Once the return arrives and is checked, we refund your original payment method, normally within 10 business days. Shipping charges aren't refunded unless the return is our error.

Cancellations. Cancel free of charge any time before your order ships. After it ships, it's a return.

Something not covered here? Email us. We handle every case individually and will work with you.